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Privacy Policy

At Dcamp Foods and Health Service Pvt Ltd, we respect the concerns of our customers, online visitors, CRM users about your personal information and value our relationship with you.

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This Privacy Policy applies to information collected by Dcamp Foods and Health Service Pvt Ltd. Fitness, the Dcamp Foods and Health Service Pvt Ltd Family of Brands, and any affiliated or subsidiary companies (“Dcamp Foods and Health Service Pvt Ltd,” “we” or “us”), offline or online, including the websites that post a link to this Privacy Policy (collectively, our “Sites”).

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This Privacy Policy explains the types of personal information we collect, how we use and process personal information, the legal basis for processing, and with whom we share personal information. We also tell you how you can reach us to update your contact information, remove your name from our mailing lists, or get answers to questions you may have about our privacy practices. Please read this Privacy Policy carefully. By continuing to interact with our Sites or providing personal information to us after having an opportunity to review this Privacy Policy, you are agreeing to the practices described in this Privacy Policy. This Privacy Policy is incorporated by reference into the Terms of Use posted on each of our Sites.

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UPDATES TO OUR PRIVACY POLICY

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This Privacy Policy may be updated periodically to reflect changes in our operations or applicable laws. We may modify this Privacy Policy at any time at our sole discretion. If we make material changes to this Privacy Policy that increase our rights to use personal information, we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominent posting on our sites.

 

WHAT THIS PRIVACY POLICY COVERS

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We use the terms “personal information” or “personal data” interchangeably in this Privacy Policy to refer to information that identifies, relates to, describes, or is reasonably capable of being associated, directly or indirectly, with an individual. Personal information does not include information that has been modified in a substantial way so that it no longer can reasonably identify or be linked to an individual.

We obtain personal information from a range of sources including (but not limited to) the following:

  • Information you submit online (including, but not limited to, filling out forms or requests on the Sites, sending us a message, or responding to our marketing messaging and promotions);

  • Information collected when you visit our Sites as described in the section titled, “Information We Collect Using Cookies and Other Technologies” and in our Cookie Policy;

  • Information collected during a workout session if you are an exerciser who uses our connected fitness products;

  • Social media accounts you use to interact with Dcamp Foods and Health Service Pvt Ltd;

  • Market research services and public and commercial resources.

 

PERSONAL INFORMATION WE COLLECT

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Precise Geolocation Information. 

Some of Our products and services involve collecting your precise geolocation. If you select these products or services, you may be prompted to allow Dcamp Foods and Health Service Pvt Ltd or your mobile operating system to collect your precise geolocation. If you choose not to provide your precise geolocation information, these products and services will not function properly and we will not be able to provide them to you.

We will also use this precise geolocation information for analytics purposes and not for any other purpose

If you request information about our products or services, or fitness industry-related information (e.g., order a brochure, a catalogue, a magazine, a whitepaper or service), we will ask you to provide personal information and details, such as your name, email address, telephone number, intended use of the relevant product, interests, etc. You may choose to provide additional comments and requests. We, or the authorized dealer in your area, will use your details to send you the information you request and may use this information to communicate with you in the future about our products or services.

 

Feedback, Surveys, or Contests. 

We may offer you the opportunity to participate in online surveys, solicitations, or contests. Information we request includes contact information (such as e-mail address) and demographic information (such as number of family members and income ranges). Participation in surveys, solicitations, or contests is completely voluntary. Therefore, you have a choice as to whether to disclose any information. We, our business partners, or the authorized dealer in your area, will use the information provided to notify contest winners and award prizes, to monitor or improve the use of one or more websites or advertising, and to provide aggregated information for marketing analyses.

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Careers. 

Our Sites may include a link to Dcamp Foods and Health Service Pvt Ltd Careers so that you may search for open Dcamp Foods and Health Service Pvt Ltd positions and apply for positions by submitting your resume and other customary job application information, such as your name, contact information, and job history. We use the information you submit to evaluate your interest in employment and to contact you regarding possible employment.

 

Rewards Programs. 

From time to time, some of our Sites may offer owner’s programs, reward programs, or coupons and request contact information and information on your product purchases, so that we can enroll you in these programs and communicate with you.

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Product Registration. 

From time to time, some of our Sites may offer online product registration. If you register a Dcamp Foods and Health Service Pvt Ltd brand product you purchased online, we will ask for your name, email and postal address, dealer and product details, and optional household and demographic information. By registering your product online, you agree that we, our business partners, an authorized dealer/service provider, or third-party advertising agency may contact you related to the product registration for a variety of reasons including, but not limited to, providing product notifications, as required by law, for customer service and/or warranty assistance, to maintain Dcamp Foods and Health Service Pvt Ltd’s databases and business processes, and/or to contact you for purposes otherwise stated in this Privacy Policy.

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Referral Service. 

From time to time, we may offer a referral service that allows you to inform your friends and other acquaintances about products and/or information contained on (or through) Dcamp Foods and Health Service Pvt Ltd’s websites. If you elect to use such a referral service, the following will apply: email address(es) will be collected for the purpose of sending a one-time email for which you will be noted as the sender of such email. Dcamp Foods and Health Service Pvt Ltd will be a service provider facilitating such delivery.

 

The personal information we collect is processed for the following purposes:

  • To offer our products and services, respond to your requests and provide information and communicate with you about our products and services;

  • To register and maintain an online or offline account;

  • To process orders and other transactions, including warranty and product registration, payments, claims, requests, and provide customer service;.

  • To provide information about financial options for the purchase of our products;

  • To operate, analyze and enhance the performance and functioning of our Site, products and services;

  • To prevent fraud; to enforce the Sites’ Terms of Use; to comply with applicable laws and corporate reporting obligations; and to enforce Dcamp Foods and Health Service Pvt Ltd’s agreements;

  • To analyze how the Sites are used, to prepare aggregated trend reports, and to perform other market research;

  • To provide you with online advertisements and marketing emails based on your interests and permissions;

  • To facilitate your interaction through our Sites with other consumers, including through social networking;

  • To send notices, newsletters, marketing communications, promotions, solicitations, brochures, or other marketing materials regarding our Sites, our products, and the services of our businesses, affiliates, business partners, or authorized dealers;

  • To monitor and analyze usage and trends, evaluate and compare interest in our products and services and develop new products and services;

  • To receive and process applications for employment;

  • To provide our interactive console and mobile app workout recommendations to exercisers; and

 

LINKS TO OTHER WEBSITES AND CONTENT

Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from our Sites. Linked websites may have their own privacy notices or policies, which we recommend you review if you visit any linked websites. Dcamp Foods and Health Service Pvt Ltd is not responsible for the content, any use of the websites, or the privacy practices of any of those websites.

If you send personal information to Dcamp Foods and Health Service Pvt Ltd using a website, messaging (such as WhatsApp Messenger) or other applications not associated with Dcamp Foods and Health Service Pvt Ltd, Dcamp Foods and Health Service Pvt Ltd has no control over these third party applications.

Collection of your personal information by third parties is not governed by this Privacy Policy. Please consult the privacy policies of those third parties to determine how they collect and use your personal information or how they treat the personal information you post or transfer to them.

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THIRD-PARTY ADVERTISEMENTS

Third parties, including advertisers and analytics companies, will collect information, potentially including personal information, about your activities over time and across different websites when you use the Sites. Those third parties provide Dcamp Foods and Health Service Pvt Ltd with data collection, reporting, ad response measurement, analytical information, and assist with online delivery of relevant marketing messages and advertisements.

You can control how cookies and other internet and mobile application technologies are used to track and log data about your usage of the Sites (including location-based information) and to deliver interest-based advertisements to you on our Sites and third-party websites. Do Not Track (DNT) is an optional browser setting that is used by some advertisers and other third-parties. Our Sites do not respond to DNT signals.

Many third-party advertisers and some web browsers and mobile devices allow you to opt out of third-party advertising. Information and resources to opt out of interest-based advertising are available from the Digital Advertising Alliance at http://www.aboutads.info/choices/. You may also opt out of tracking and receiving targeted advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at: www.aboutads.info/appchoices. Please note opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while visiting the Sites and elsewhere online.

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E-MAIL AND MESSAGING

We use e-mail and messaging , with your permission, text push notifications, to administer your account and to alert you to new features and offerings.

You may, at any time, choose to not receive promotional communications from us by using the "unsubscribe" feature provided in our e-mail marketing messages or by "opting out" or "unsubscribing" from specific mailing lists and services by contacting us. See. "How To Contact Us."

If you unsubscribe from receiving these emails, you will still receive service notifications, technical issue alerts, and administrative messages that are not promotional in nature.

 

HOW WE PROTECT PERSONAL INFORMATION

We maintain reasonable security procedures and practices appropriate to the nature of the personal information we collect to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide when visiting or using the Sites. Despite our efforts to safeguard your personal information, we cannot guarantee it will be completely secure from unauthorized access, disclosure, use, or alteration. In particular, there is always a risk inherent in the electronic transmission and storage of information. To protect the security of your user name and password, we recommend that you use a complex password that is different from passwords you use for other activities, keep all your passwords in a safe place, and do not share your passwords with others. Always remember to logout after your session ends so that other people cannot access your account information.

 

RETENTION OF PERSONAL INFORMATION

Dcamp Foods and Health Service Pvt Ltd retains all personal information for the duration of the relevant business relationship in accordance with its information management policies and schedules or, where required, in accordance with applicable law. When deleting personal information based on a request by the data subject, Dcamp Foods and Health Service Pvt Ltd will make reasonable attempts to ensure that all instances of the information are deleted in their entirety.

Dcamp Foods and Health Service Pvt Ltd maintains documentation, including a data processing activity register, to demonstrate compliance with its obligations and to allow audits, including inspections, to be carried out by Dcamp Foods and Health Service Pvt Ltd or another auditor, and to participate in such audits.

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